Ski Connect – Privacy Policy

 

 

Ski Connect is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how Ski Connect collects, uses, stores, and protects personal information when you use the Ski Connect website and platform.

By using the Ski Connect platform, you agree to the collection and use of information in accordance with this policy.

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1. Who We Are

 

Ski Connect is an online platform that connects individuals seeking ski or snowboard instruction with independent instructors.

If you have questions about this Privacy Policy or your personal information, you can contact us at:

Ski Connect
85 Amarina Ave
Ashgrove QLD 4060
Australia

Email: admin@skiconnect.com.au

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2. Information We Collect

 

We may collect the following types of information when you use the Ski Connect platform.

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Account Information

 

When you create an account, we may collect:

• name

• email address

• account login details

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Instructor Profile Information

 

If you register as an Instructor, we may collect additional information including:

• qualifications and certifications

• languages spoken

• teaching disciplines or specialisations

• resort locations

• profile photos

• other information you choose to include in your profile

This information may be visible to users searching for instructors on the platform.

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Contact Requests

 

When a Client sends a contact request to an Instructor through Ski Connect, we collect:

• name

• email address

• phone number (if provided)

• trip dates

• message content

This information is shared with the Instructor so they can respond directly to the Client.

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Technical and Usage Information

 

We may automatically collect certain technical information when you use the platform, such as:

• IP address

• browser type

• device information

• website usage data

• page interactions

This information helps us improve the performance and functionality of the platform.

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3. How We Use Your Information

 

We use personal information to:

• create and manage user accounts

• enable connections between Clients and Instructors

• deliver contact requests between users

• operate and improve the Ski Connect platform

• maintain platform security

• communicate with users about their accounts or platform updates

We do not sell personal information to third parties.

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4. How Information Is Shared

 

Ski Connect shares personal information only in limited circumstances.

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Between Users

 

When a Client sends a contact request, the Client’s contact information and message are shared with the Instructor so the Instructor can respond directly.

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Service Providers

 

We may use third-party service providers to operate the platform, including website hosting, analytics, and email services.

These providers may process information on our behalf but are required to protect it.

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Legal Requirements

 

We may disclose information where required by law or to protect the safety, rights, or property of Ski Connect or its users.

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5. Data Storage

 

Ski Connect is hosted on the Wix.com platform. Wix provides the online infrastructure that allows Ski Connect to operate.

Your data may be stored through Wix’s data storage, databases, and general applications.

Wix stores data on secure servers behind a firewall.

For more information about Wix’s data practices, please refer to the Wix Privacy Policy.

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6. Cookies and Analytics

 

The Ski Connect website may use cookies and similar technologies to:

• improve user experience

• understand how visitors use the website

• improve platform performance

 

Users can control cookie preferences through their browser settings.

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7. Data Security

 

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no internet-based service can be completely secure, and users acknowledge that transmission of information over the internet carries inherent risks.

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8. Access and Correction

 

Users may request access to the personal information we hold about them.

If information is inaccurate or outdated, users may request corrections.

To make a request, please contact us using the contact details provided in this policy.

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9. Account Deletion

 

Users may request deletion of their Ski Connect account and associated personal information.

Some information may be retained where required for legal or administrative purposes.

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10. Changes to This Privacy Policy

 

Ski Connect may update this Privacy Policy from time to time.

Where significant changes are made, users may be required to accept the updated policy before continuing to use the platform.

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11. Governing Law

 

This Privacy Policy is governed by the laws of Queensland, Australia.